The Critical Shift

The Critical Shift Series: Day1 and Day 2 Visits

You’ve invested in CLA’s Insight technologies. You’ve probably experienced Total Solution. Now it’s time to master the reporting and the procedures of Visits 1 and 2 to maximize the impact of the chiropractic message in your community. Shifting a patient from pain management towards wellness is essential in developing a high retention, internal referral, cash based practice. Our vast experience in training doctors has led us to create this powerful and essential program.

Doctors and teams that master the Critical Shift during Visits 1 and 2 watch their long term retention statistics explode. PVA’s jump into the hundreds! Patients are inspired to refer. Blending the right language with congruent procedures and paperwork inspires patients to stay with their care, refer their families and invest in their wellness.

The “Critical Shift Series” of distance learning courses, offered by the Insight Academy and DocFletch have been specifically crafted for Insight practitioners and their teams. The ideal flow of procedures and reporting has been analyzed and refined over years of practice with thousands of new patients.

In the “Critical Shift Series” we will share the secrets of the wellness consultation. Your entire team will learn the art of “layering” the effects of a subluxation. Staff can be trained to prepare the patient with pre-consultation procedures. A thoroughly integrated examination will be reviewed which can be applied to any style of practice. The Insight scans will become the basis for clinical care plan management. Learn to “UNLEASH” the most powerful Report of Findings by reporting the scans with the other exam findings. The amazing care plan system of “The 20-80 Practice” will help organize lifetime care into manageable “bites”. Finally, you will be empowered to get the commitment to long term subluxation care and lifetime wellness. The famous CA report focuses on “GAMES” and gets the patient’s commitments on time, finances and education.

You will learn what the greatest offices have implemented. The foundation for a legacy practice lies in the intent to communicate the power of chiropractic over a lifetime. Scare care is replaced by Aware Care. This new perspective is spelled out in 4-1 hour training sessions, available for all team members in self learning modules or in group, distant learning webinars.

Critical Shift Series: Day1: First Visit

Training Hour #1

• The power to choose…pain vs. wellness
• The first contact…planting the wellness seedPre-Consultation…forms, videos and inspiration
• The Wellness Consultation…further and farther along the path
• Behaviours and Attitudes… a primer on communication styles
• Invitational aspect of communication
• LL,W, R…family referrals and community wellness
• Preparing for scans and examinations

Training Hour #2

• TIPA…Tonal Integrative Postural Analysis: a “20-80” examination template
• Staff scanning protocols and dialogues
• The 5 minute doctor’s exam…using travel card notations
  Urgent care protocols
• Closing out…Day 1 commitments and paperwork

Critical Shift Series: The Second Visit, Day 2

Training Hour #3

• Setting the tone for wellness…preparation for Day2
• “UNLEASH” the power of your message…the complete ROF dialogue
• Relating your Findings…a review of DISC and Values
• Leading patients along the Path to Wellness…managing the hard questions
• Scheduling options, payment options, educational options
• How to communicate Aware Care vs. Scare Care

Training Hour #4

• The CA Report…”GAMES” people play
• Wellness Investment Worksheets
• The written report…showing your commitment
• The first Adjustment…”Imprints, rhythms and Release”
• Inspirational close out procedures
• Preparing for Days 3-28 and beyond!